Privacy Policy

When you do business with MBank, you're asked to provide us with personal information. This information is important because it helps us get a better picture of your needs, provide better service and complete your transactions more efficiently.

Rest easy.  This information is safe with us. We realize that privacy is an issue that concerns everyone and we recognize that along with gathering information comes responsibility. We have no intention of selling information to third parties and have adopted strict privacy policies by which we operate.



At MBank, our mission is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Policy serves as a standard for all MBank employees for collection, use, retention and security of individual customer information.


Categories of Information We Collect:
MBank collects nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us or third-party verification systems
  • Information we receive from a consumer-reporting agency

Categories of Information We Disclose:
MBank does not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. It is our policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matter.

Confidentiality and Security:
MBank is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

At MBank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these privacy principles. Because of the importance of these issues, all MBank employees are responsible for maintaining the confidentiality of customer information and employees who violate these privacy policies will be subject to disciplinary measures.

Maintenance of Accurate Information:
We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us at 503.661.8688. We will investigate your concerns and correct any inaccuracies.


Providing Privacy Information to Customers and Responding to Inquiries:
At MBank, we value our customer relationships. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how MBank protects your confidential information, please call our Privacy Officer, Randy Blake, at (503) 674-3114 or contact us via e-mail at rblake@mbankonline.com.

Maintaining Customer Privacy in Third-Party Relationships:
When MBank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.